Knowledge base | Automaticviral

I'm not receiving the credits I purchased.

If you paid for Credits with an eCheck and have not received them, this is because the eCheck is still pending. Once the eCheck has been verified and completed the Credits will be added to your account. Typically, this process takes 3 to 5 days. For the most convenient experience, we recommend using instant payment options when possible.

You can learn more about PayPal eChecks from the following article:
https://www.paypal.com/us/webapps/helpcenter/helphub/article/?articleID=FAQ1082